Technical Tools
Adobe Creative Suite (Photoshop, Illustrator, Acrobat, InDesign)
MS Office Suite (Word, Excel, PowerPoint, Visio)
TechSmith Suite (SnagIt, Camtasia)
Web (SharePoint 2007 & 2013, HTML)
eDevelopment (Storyline is my preferred tool, also experienced with Moodle, Captivate, Lectora)
LMS and Ticketing system (PeopleSoft, SuccessFactors, Blackboard, CA ServiceDesk, Heat, Salesforce)